FAQ

How long do the candles burn?

Our standard 8 oz candles burn for approximately 45—55 hours. Larger sizes burn up to 80 hours. Always trim the wick to — inch before each use for the best burn.

What wax do you use?

All Stogie Candles are made with 100% premium soy wax. Soy burns cleaner and longer than paraffin, carries fragrance beautifully whether that's tobacco, bourbon, coffee, or leather and is a renewable resource.

Are the fragrance oils safe?

Yes. We use phthalate-free fragrance oils developed with master perfumers across our full scent range from aged tobacco and bourbon to dark coffee, leather, cedar, and amber. All oils are skin-safe and comply with IFRA standards.

Do you offer wholesale orders?

Yes! We work with select retailers and hospitality businesses. Reach out via the contact form with your business details and we'll get back to you within 2 business days.

What is your return policy?

We accept returns on unused, unopened candles within 30 days of purchase. If your order arrived damaged, contact us within 7 days and we'll make it right. See our Returns page for full details.

How long does shipping take?

Standard shipping takes 5—7 business days. Expedited options are available at checkout. Orders over $75 ship free within the contiguous US. See our Shipping page for full details.

Are your candles safe for pets?

Our candles are made with soy wax and phthalate-free fragrance oils. We recommend keeping candles out of reach of pets and never leaving a burning candle unattended.

Can I track my order?

Yes. Once your order ships you'll receive a confirmation email with a tracking number. Allow 1—2 business days for tracking to update after shipment.